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AITOC support ticketing system
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Other links at PHP > Scripts and Programs > Customer Support |
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Helpdesk 2005
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This is a helpdesk written by Network Administrators for a Windows Client network. It uses PHP and MySQL, as well as WMI. It features an automatic inventory program that works with all WMI compatible clients(2000,XP by default, WIN9X/NT with add-on). It is still being actively developed as it is in use on the creators network.
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HeDeSu - Revolutionary Help Desk Support
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You are about to see revolutionary award winning help desk software. If you are looking for customer support help desk, IT help desk, Bug tracking software or e-mail management software, stop looking further. With a lot of features. 1. E mail piping 2. POP3 Fetching 4. Multiple department 5. Easy Navigation 6. Full control of email templates 7. Full control of tickets 8. Integrate with Knowledgebase 9. Integrate with File Manager 10. Integrate with News manager 11. BB Support 12. Easy web customization 13. Simple and User Friendly And much more...
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SupportTrio
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Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticket options, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today or sample our 30 day free trial and learn why SupportTrio is the professional support ticketing choice.
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Isolsoft Support Center
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Support Center is a PHP/MySQL based customer support system that allows multiple technicians to support multiple users. Your users can submit tickets via web and email, they will be informed about the progress of their requests for each step completed, and can enter to verify the state of their application, their history and account info. Features: advanced reports,knowledge base, optional user registration, multiple languages support, email notifications to users and technicians, unlimited technicians, unlimited custom fields, tech permissions, email templates, customizable user interface, predefined replies, private messaging between staff members, manage user database, view customers support history, and more.
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phpSupport
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phpSupport was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. phpSupport gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.
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