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Automated Live Help
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Other links at PHP > Scripts and Programs > Customer Support |
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Help Desk Software - Help Desk Revolutions FREE
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Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing, so you can create invoices for help desk calls. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software.
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World Support 4U
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Are you in need of Live Support - Live Help or Online Help/Support on your site ? Then look no further, have a look below and see what World Support 4U can offer you, for a very competitive price: - Multiple Domain Support without extra cost for you. - All Agents have a clear voice alert: Incoming chat request. - The Operators window pops to the front even when minimised. - Client queue is automatically generated giving the option to leave a support ticketor wait for chat. - Finished Client sessions can be saved and printed out on request The price is low only Euros 49.00* (+Euros 7.50 Set-up Fee) * 1 year license. No extra hidden charges or costs. unlimited agents / unlimited clients. fully customisable - you can even change all text and graphics. ** 30 Days FREE Trial Version Available **
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Hot Open Tickets
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HOT is a user-friendly helpdesk/trouble-ticket system written using PHP and MySQL. It is very powerful, easy to administer, quick to configure and is designed using CSS and compliant code to allow for easy theme changes.
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phpTickets
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phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server.
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PHP Helpdesk Software
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There are three types of users. Clients can create and modify their own trouble tickets. Agents can respond to and resolve tickets. Admin users have other privileges. Agents/Admins can write internal notes that are not seen by client. Many more features. Always evolving, so check back here for newer versions.
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