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Dragonfly ASP Help Desk
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Other links at ASP > Scripts and Components > Customer Support |
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Real Assistant - Live Help, Support, Sales
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Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more...
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VSO-XP
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Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.
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Call Center help desk style application - Free
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This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.
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FlyLip Live Help
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Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives
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Virtual Support Office
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Virtual Support Office is a fully automated web based help desk software solution. It will keep your incoming support calls organized and allow your customers to track the progress/solution to their support request by sending e-mail notifications. Also will help you keep track of staff time and task management. Live support rooms for staff to customer direct support. Powerfull Knowledgebase for re-ocurring support requests. No need for locally installed software for your staff or customers.
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