|
DVS Php - Live Help Script
|
Other links at PHP > Scripts and Programs > Customer Support |
| 1. |
phpTickets
|
|
|
phpTickets is a PHP script that allows you to manage support tickets easily. Priority system makes sure everyone is served in time. Used in real world environment to manage a hundred email per day but could possibly handle more volume. Requires MySQL and POP server.
|
| 2. |
EdgePanel - Help Desk and Client Support Solution
|
|
|
Programmed in PHP with a MySQL backend, EdgePanel v2 is a blistering fast application that gives you many options to choose from. The support desk allows you to store "canned replies", merge tickets, mass reply, open, close, e-mail clients, and much more! Keep track of your server hardware, allow clients to request IPs, view the live status of each server, and much more!
|
| 3. |
RepairShop2
|
|
|
RepairShop is a brand new way to manage your repair service department. From repair arrival to departure, it will help you to keep work, customers and bids organized. It will file your customers, build repair forms, generate work orders, hold jobs lists, remind you when jobs are waiting for too long or if items has been forgot. RepairShop will collaborate with your customers, telling them when there are updates to their job entry, and it will let them approve or refuse your bids - ONLINE.
|
| 4. |
Bluefaze Helpdesk
|
|
|
There are three types of users. Clients can create and modify their own trouble tickets. Agents can respond to and resolve tickets. Admin users have other privileges. Agents/Admins can write internal notes that are not seen by client. Many more features. Always evolving, so check back here for newer versions.
|
| 5. |
HelpDesk: Ticket Resolved
|
|
|
Regain control of your support needs, helpdesk actually reduces support maintenance by pooling together knowledge from your entire support team. Consolidate all your support requests by e-mail and online into one global manageable system. By integrating support requests with an active knowledge base and smart search tools, more issues are resolved without even contacting support. Administration allows extreme communication between staff members to efficiently respond to support requests. Clean organized information provides for fast response times, along with smart features that auto assign clients to specific staff members. Includes powerful built-in email integration, integrate your incoming emails with Helpdesk!
|
|
|
