| Web Links [Tag : Cerberus] |
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1. Cerberus LiveHelp
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Cerberus LiveHelp allows you to watch visitors on all your web sites in real-time. Bring life to your website! Discover where your traffic is coming from, improve frequently viewed pages and navigation paths, initiate a chat with visitors in real-time and quickly respond to customer chat requests. Your customers dont need anything to chat but their standard web browser. Includes a built-in spell checker, an embedded Cerberus Helpdesk knowledge base, powerful reporting, transcripts, invite functionality, system tray notification and much more. PHP/MySQL back-end, Java staff interface, HTML/Javascript customer interface.
Hits: 7 Rating: 0.00 Votes: 0
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2. Cerberus LiveHelp
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Cerberus LiveHelp allows you to watch visitors on all your web sites in real-time. Bring life to your website! Discover where your traffic is coming from, improve frequently viewed pages and navigation paths, initiate a chat with visitors in real-time and quickly respond to customer chat requests. Your customers dont need anything to chat but their standard web browser. Includes a built-in spell checker, an embedded Cerberus Helpdesk knowledge base, powerful reporting, transcripts, invite functionality, system tray notification and much more. PHP/MySQL back-end, Java staff interface, HTML/Javascript customer interface.
Hits: 2 Rating: 0.00 Votes: 0
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3. Cerberus Helpdesk
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There are so many obstacles to productively handling e-mail interaction between you and your clients. Junk mail. Viruses. Common issues that seem to pop back up every day -- things you swear your team has solved so many times before -- yet you cant find exactly where you left that "perfect" solution. Sound familiar? Our flagship product, Cerberus Helpdesk, handles mission critical e-mail management for over 4,000 companies worldwide -- from one-person startups to Fortune 500 giants. Cerberus delivers a highly-customizable, intuitive interface packed with an abundance of powerful features, such as: an exceptionally adaptive anti-spam system, comprehensive search and customer history functionality, e-mail templates for standard responses and canned text, an extensive reporting system, a central knowledgebase providing solutions to previously addressed issues, multiple department and e-mail address support, project and task tracking, emerging automated agent behavior and much more!
Hits: 2 Rating: 0.00 Votes: 0
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