| Web Links [Tag : Customer] |
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1. GetAHelpdesk.com - Free Customer Support System
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GetAHelpdesk.com is an Online HelpDesk for Customer Support Service with Free service plan. If You have problems with SPAM, Viruses, Emails Bouncing, Spam Filters and unable to support your users effectively, GetAHelpdesk will help You to solve these problems. With GetAHelpdesk You can create your own virtual helpdesk and be able to support your users with the help of your own ticket system. There is no need for email communication but its an additional option.
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2. InfinitySupport: High Quality 24x7 Outsourced Customer and Technical Suppor
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InfinitySupport is the preeminent billing, sales, technical support backbone for web hosting companies providing 24/7 phone/voice, email, helpdesk and live chat, also specializing in software and systems administration. Our founders and staff have been a part of some of the biggest web hosts in the industry and supported tens of thousands of customer domains. Weve supported everything from standards such as cpanel on stand alone dedicated servers to proprietary customer control panels on distributed clustered networks. * Domain Name Management - Domain Name Registration, DNS Changes, Registrar Transfers, Name Changes * Server Management & Configuration - Webserver, Database, DNS, Mailserver, FTP * Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail) , FTP clients( CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish) , SSH clients (Putty, Secure Crt, FiSSH Secure Shell Client) * Web Authoring tools - Frontpage, Dreamweaver, HTML * Control panels - Alabanza, Ensim, HSphere, Plesk, Webmin WHM/CPanel, Confixx, HspComplete * Billing softwares - Modern Bill, Client Exec * Scripting issues - CGI, Perl, PHP, SSI, Javascript * ISP related problems - setup of Dial-Up Connection for various OS like Windows 95/98/ME/200/XP/NT, TCP/IP Configurations, Web Browsers issues for (Explorer, Netscape, Opera, Mozilla), Proxy Configurations Infinity Support can scale your support services at a moments notice. We tailor our services to meet your NEEDS by offering technical and customer voice, live chat and email support 24 hours a day, 365 day of the year. Infinity Support Technical and Customer Support offers the highest level of quality backed up by our Service Level Agreement. Our plans will satisfy all your support needs while continuously providing the cost savings and benefits of outsourcing.
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3. ProvideSupport: Customer Support Chat and Monitoring
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ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don¡¯t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up -just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer¡¯s side. Fully customizable. No setup fee, no contracts, and no hidden costs.
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4. Build your own free Internet telephony Customer Support application
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conaito VoIP ActiveX SDK for developers of VoIP audio applications and webpages - Now new: Mic Boost, Encryption Voice & Text, Voice Conference Recording (WAV), VAD (Voice Activity Detection) conaito VoIP ActiveX library for developers of VoIP audio applications, such as voice chat, conference, VoIP, providing real-time low latency multi-client audio streaming over UDP/IP networks. Includes efficient components for sound recording, playback, encoding, decoding, mixing, resampling, reading, and writing wave files, mixer volume controls access. Provides UDP/IP server and client components for peer-to-peer, multi-user, and broadcast audio communications. Really easy to use! Working with Firewall and NAT! conaito VoIP SDK is the best way to add voice conference and text conference into your application and web pages. conaito VoIP SDK includes voip activex, voip ocx, voip com, voip dll, voip lib and voip cab, so you can use the one you like the most. Imagine which advantages your business would achieve because of the integration of¡ ¡ a voice messengers. Saving telephone costs, fast data transfer, leaving messages on the workplace and so on though your workers could be in different countries! ¡ a online live support. You would be able to advise your customers every time, send them important complements and data, clue your customers of your shop system on products and support them with their order. ¡ a meeting and conference application. Conferences of your workers could be taken place without planning so long, projects and decisions could be discussed very fast. Meeting with customers wouldn¡¯t waste so much time anymore and they even would be not too expensive. But the best thing is that the participants don¡¯t have to be together on one place! ¡ a schooling or eLearning software. No rooms would be needed. Everybody could learn at home and therefore in the leisure time, which would be very comfortably. Thereby you could achieve a higher attendance quote because there aren¡¯t long distances or planning needed. Docents could do more teachings without being on spot and they even could save costs. ¡ a virtual workplace. Independent workers could work on projects from every place of the world; projects could be discussed every time etc. Of course the costs of your projects would be more reviewable. A common data pool would be extant and every worker would be informed about current changes. Supported development environments: Visual Basic .NET, Visual C++ .NET, Visual C# .NET, ASP.NET, Visual Basic, Visual C++, Borland Delphi, C++ Builder, JavaScript/HTML (ActiveX), ASP, JSP and all development environments with ActiveX support.
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5. Sales-n-Stats Live: 3 in 1 customer care software.
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Sales-n-Stats Live is 3 in 1 software for adding online customer service to your website, monitoring current business situation at your site and analyzing its performance via website statistics. This software along with live help via text or voice (VoIP) chat will recognize your visitors, e.g. returning or VIP clients. The information about what they are currently doing or did in the past is at your fingertips. Dont let them slip away! Talk to your customers, help them instantly and find out their actual needs. Get a better understanding of how your website works from the clients point of view. Improve visitor conversion rate with live help functionality and understand your business processes better with comprehensive website statistics. All that and much more, comes to your business with Sales-n-Stats Live software package.
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6. Click Cart Pro Customer Rewards System
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This is a special mod for Click Cart Pro that provides redeemable points as a bonus for shopping at your store. The points are accumulated at a ratio that you set (ex: $10 = 10 pts, $1 = 100 points, etc.). You also set the redemption ratio as well as the minimum number of points they need to accumulate prior to eligibility to redeem. The points ratios and totals are displayed for the customers in their customer area. Or, can be displayed while they shop if you wish. To redeem points the customer simply clicks on the Redeem Now link which generates a random coupon code they enter at checkout. When used it zeros out their points total. Awesome way to create customer loyalty! Can also be turned on or off in the cart admin! Use it to market by tripling points for special sales! A powerful tool to say the least. Fits seamlessly into your cart and admin.
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7. livesupporthost - Free live chat help customer support solution
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Our live chat support solution will give the flexibility to give live support for any site. Try now with this. Free version is available for one month. We hope it will give you the best performance and reliability. It is supporting now to install in your own server. And definitely we are now giving the solution to you in a very low price.
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8. DLGuard: Secure download pages, expiring links, build a customer list
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DLGuard is designed to full manage your product downloads. It will secure your download page so that only people who have paid for your product can download it. It will then create a unique download link for each customer that will expire after a set amount of time to prevent link sharing. DLGuard also collects customer contact details which can be exported to major mailing list formats, allowing you to keep in contact with your customers. It features an easy to use and very clean interface. DLGuard can pass sales information to 3rd party scripts at point of sale, and can be polled by external scripts to validate sales information, making the system as flexible as you need. DLGuard fully supports PayPal, ClickBank, 2Checkout, Stormpay, and Ebay digital delivery, as well as keeping track of free products, JVManager and EA Script systems. An installation script is included to make installing this script very easy.
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9. Customer Backup
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Customers are vital to a company and maintaining a steady relationship with them will help you increase sale and keep in touch with them. By storing information about your customers you can inform them about new Promotional Offers, analyze what product is mostly bought by them, provide them with professional technical support and much more. Customer Backup will help you perform this task simple and professionally. Using Customer Backup is very simple! Every employee will be able to manage the Database and update it accordingly. This will avoid training need to teach them how to use this Application. Since this Application avoids the Database View and presents the users with simple Fill-In fields, adding and updating records will be a quick task. Features: Neat Interface Statistical Tools Report Generator Quick Backups Quick Note Creator Intelligent Appointment Schedule
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10. Refer a Friend - Customer Reward Points Add-on
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This add on to our Customer Reward Points X-cart mod is great to expand your customer base! Use it to reward your customers by allowing them to refer their friends. When customers refer friends that come to your store and buy, those customers will get rewarded with points to use towards discounts or free stuff on your site!
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