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1. FREE Hosted Online Help Desk Support Solution
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Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.
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2. theHELPDESKstudio Help Desk Solution
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Our help desk system is a full featured customer support management system that comes with functionality for support ticket management, a browseable/searchable knowledgebase, and support satisfaction measurement. Its a robust, easy to use customer support solution written in PHP and HTML with a database backend to provide users with the power needed to easily manage hundreds of departments, technicians and support requests. With our help desk solution, youll be able to: --Allow customers to submit support requests 24/7 --Prioritize and manage all support requests --Allow customers to track the status of support requests --Create solutions through a browseable/searchable knowledgebase --Create predefined automated responses --Survey end-user satisfaction
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3. ProSupport Help Desk
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ProSupport is a powerful script that enables clients to help themselves. Clients can browse through your Knowledge Base articles, download helpful utilities and tools, view company announcements in real time, or submit a trouble ticket to your support team. ProSupport was built on several key features that are important to maintaining a good relationship with your clients. It is a tool to help you answer your clients questions with ease and efficiency. Several important features such as email piping, complete ticket management, server scanning, per department registration requirements, template based design for easy customization, and an advanced activity alert program (ProAlert) are all included in the base package to enable you to serve your customers better and faster than ever before.
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4. Simple Help Desk Software , A Free PHP Web App.
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Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets. Administrators resolve trouble tickets, special administrators can be assigned to only see particular priorities or categories of help desk calls. The software comes with an easy to use install script making it possible for little computer knowledge to get the software setup.
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5. HostedLogic: PerlDesk Help Desk Hosting
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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6. HostedLogic: PerlDesk Help Desk Hosting
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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7. Online Help Desk, FAQ and Support
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Complete online FAQ manager, help desk manager and support ticket manager. Many features including online management, multiple users and more! Full source code. Uses ASP, MSACCESS and CDONTS.
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8. J-LiveSupport is a LIVE CHAT (HELP DESK) WEB application
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J-LiveSupport is a Live Chat SOFTWARE for web sites to do live help and live support chats with visitors. Your website visitor clicks on the Live Support button on your web page, which opens the Visitor Popup Messenger in the visitor¡¯s browser. The visitor fills in the information fields, adds a question, and then clicks on the "Start Chat" button. You receive the visitor¡¯s call, a private chat window opens up, and you and your visitor communicate with each other via real-time text messaging. J-LiveSupport is build on open and proven technologies. It allows us to keep prices low and provide you with a possibility to integrate the Live Support with a popular instant messenger (IM) Jabber. Now you can be online with your site visitors 24x7, even via your mobile phone. J-LiveSupport use a Jabber IM as your operator software.
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9. HeDeSu - Revolutionary Help Desk Support
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You are about to see revolutionary award winning help desk software. If you are looking for customer support help desk, IT help desk, Bug tracking software or e-mail management software, stop looking further. With a lot of features. 1. E mail piping 2. POP3 Fetching 4. Multiple department 5. Easy Navigation 6. Full control of email templates 7. Full control of tickets 8. Integrate with Knowledgebase 9. Integrate with File Manager 10. Integrate with News manager 11. BB Support 12. Easy web customization 13. Simple and User Friendly And much more...
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10. PMOS Help Desk
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The PMOS help desk, once sold commercially, is now free and open source. The ticket system allows for unlimited staff members and departments, ticket statistics, auto-replies and pre-defined responses, searchable knowledge base, customer surveys, POP3 importing, private staff messages, and much more.
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