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21. Case Manager - Help Desk - Knowledgebase
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Vu Case Manager Web Application is designed to manage the internal business processes including: - Case Management (Open, Assign, Resolve) - Inventory Management (Store and Manage Your Items) - Knowledgebase (View Resolved Cases) - Reports (Create Reports and Statistics) - 3 Access Levels (Allow Limited Access to Use Your Application) - Email Notification (Send Emails Upon Each Action) - Check Case Status And much more. Installation help is offered. First month free support is provided.
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22. IssueTrak IT Help and Customer Support Desk
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IssueTrak is a leading provider of 100% web-based Help Desk, Support Desk, Asset Management, and Issue Tracking Solutions. Our customers in 13 countries around world include Exxon, EDS, Sprint, Time Warner, Verizon, Knight-Ridder, Ralph Lauren, AC Nielsen and hundreds more across 21 major industry groups. The IssueTrak solutions provide a complete problem resolution engine, including a two-level knowledge base, Active Directory/LDAP support, incoming e-mail support and a complete Asset Management solution. Based on Microsoft SQL Server Data Base technology, the IssueTrak solutions are designed from the ground up to be extremely easy to use, installs in less then one day, provides 100% remote web access We provide the best technical support and customer care in the industry and continue to have nearly 100% customer satisfaction.
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23. Zen Help Desk Software
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Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don¡¯t pay for Help Desk Software, download and demo it now for free. We have updated the software to provide better login security, and reduce the risk of sql injection issues.
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24. h2desk - PHP Help Desk
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h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Generate ticket statistics by departments and users. Manage your emails by importing automatically from multiple POP3 addresses. Populate the file library with commonly distributed downloads. Keep track of tasks with personal and global calendar reminder systems. Overlook performance with the simple ticket rating system. Intercept common ticket issues by offering solutions from the knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
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25. Text Mixing Desk
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Taking their inspiration from the philosophy of sampling, William Burroughs cut-up technique, Jeff Noons "Cobralingus" project and too many long nights spent on music mixing desks, Nottingham art-text-terrorists the Lazarus Corporation have created an online mixing desk - for writing. The text mixing desk manipulates your writing with a succession of outboard effects - such as the "transgenderiser", which swaps the sex of any gender-specific words faster than a Thai plastic surgeon, and the Burroughs inspired "cut-up engine" which takes a pair of scissors to your work and dances gleefully on the bleeding remains of your carefully constructed sentences. But why on earth would you want to mangle your precisely worded prose in this way? Well, the Godfather of Beat and author of "Naked Lunch", William S Burroughs, explains it best: "The best writing seems to be done almost by accident but writers until the cut-up method was made explicit ... had no way to produce the accident of spontaneity. You cannot will spontaneity. But you can introduce the spontaneous factor with a pair of scissors." ... or in the case of the Lazarus Corporations text mixing desk, with some sharply written lines of code. This is, after all, the 21st century.
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26. Help Desk for Intranets
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Auscomp IT Commander is a leading new generation of enterprise software applications built from the ground up on Internet architecture, and available for the first time on a never before available try before you buy basis for such applications. Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application. Free full featured 28-day trial.
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27. EB Suite Web Based Customer Support - Help Desk
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Features: Contact Management, KnowledgeBase, Customer Self-Service Portal, Case Tracking, Case Assignment, Support Team Control, Interaction History, email notification of cases, Notes and Attachments
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28. Free MySQL PHP Help Desk Software: Help Desk Reloaded.
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Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. Now with support for web hosting using DB Prefixing. We have updated the user manager, and now support end user trouble ticket editing. We also just added search engine style trouble ticket lookup for techs and admins. This search feature also can be turned on or off for end users from the help desk control panel. We have also now added the option for end users to lookup their past tickets and upload files with tickets.
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29. Help Desk
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Help Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
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30. Web-Desk
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A professional online trouble ticket and help desk with a knowledge base. The web desk is multi-lingual, color customizable, two looks to choose from - Classic and XP, user friendly interface, fully customizable fields and design. Easy set up in just a few minutes. With features you would expect to find in more expensive Help Desks, POP3 email retrieval so your customers can simply email in tickets. Set up departments to handle different kinds of tickets. Unlimited users.
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