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1. FREE Hosted Online Help Desk Support Solution
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Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.
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2. 123 Live Help Chat Server Software
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123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. Its Java chat server& flash live chat client with cheap price.
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3. OnLive Help
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OnLive Help provides you everything needed to add real-time online assistance to your web site. Your visitors will be able to communicate with you through a one on one chat system designed specifically for online assistance. There is no servers or software to install. There is no complicated PHP, CGI or ASP scripts to configure. Just sign up for your free account and answer a few question in our online setup wizard. Then we give you one line of HTML code to paste into your web page and thats it. It takes less then 10 minutes.
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4. FREE Live Help, Live Support and Live Chat by LiveHelpEngine.com
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Get a 100% Free, remotely hosted live customer support solution. Provide a superior level of customer support for your visitors through our live chat system. Learn how visitors are using your website using real time visitor tracking. Find our where your visitors are coming from and how they are using your services using our advanced visitor tracking and referral analysis tools. Live help, customer support, visitor and referral tracking tools for your website for free!
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5. theHELPDESKstudio Help Desk Solution
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Our help desk system is a full featured customer support management system that comes with functionality for support ticket management, a browseable/searchable knowledgebase, and support satisfaction measurement. Its a robust, easy to use customer support solution written in PHP and HTML with a database backend to provide users with the power needed to easily manage hundreds of departments, technicians and support requests. With our help desk solution, youll be able to: --Allow customers to submit support requests 24/7 --Prioritize and manage all support requests --Allow customers to track the status of support requests --Create solutions through a browseable/searchable knowledgebase --Create predefined automated responses --Survey end-user satisfaction
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6. ProSupport Help Desk
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ProSupport is a powerful script that enables clients to help themselves. Clients can browse through your Knowledge Base articles, download helpful utilities and tools, view company announcements in real time, or submit a trouble ticket to your support team. ProSupport was built on several key features that are important to maintaining a good relationship with your clients. It is a tool to help you answer your clients questions with ease and efficiency. Several important features such as email piping, complete ticket management, server scanning, per department registration requirements, template based design for easy customization, and an advanced activity alert program (ProAlert) are all included in the base package to enable you to serve your customers better and faster than ever before.
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7. Toner Zone :: A specialized script to help you sell toners online!
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Toner zone has all features needed for a toner business to go online. You can separate all the differentiate different types of toners from ribbons to inkjets to laser toners all can be added separately in the system. We divided the system into 3 parts so that it is easy for a customer to find a product they are interested in. The 3 parts include : Brands, Series, Sub Series and then products, we also provided an extensive search for the system so that customers can search for the products they want. The script has a built in affiliate system and ads management and is fully integrated with paypal and verisign. We have also provided an extensive admin panel so that you can manage all the chores with ease. Please feel free to ask any questions, We will be more than glad to answer them. Please note this is a open database so there might be some problems relating to images and data on the server when our customers and visitors try to edit it. But we upload the default database every week.
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8. Simple Help Desk Software , A Free PHP Web App.
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Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets. Administrators resolve trouble tickets, special administrators can be assigned to only see particular priorities or categories of help desk calls. The software comes with an easy to use install script making it possible for little computer knowledge to get the software setup.
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9. HostedLogic: PerlDesk Help Desk Hosting
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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10. HostedLogic: PerlDesk Help Desk Hosting
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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
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