| Web Links [Tag : LiveSupport] |
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1. J-LiveSupport is a LIVE CHAT (HELP DESK) WEB application
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J-LiveSupport is a Live Chat SOFTWARE for web sites to do live help and live support chats with visitors. Your website visitor clicks on the Live Support button on your web page, which opens the Visitor Popup Messenger in the visitor¡¯s browser. The visitor fills in the information fields, adds a question, and then clicks on the "Start Chat" button. You receive the visitor¡¯s call, a private chat window opens up, and you and your visitor communicate with each other via real-time text messaging. J-LiveSupport is build on open and proven technologies. It allows us to keep prices low and provide you with a possibility to integrate the Live Support with a popular instant messenger (IM) Jabber. Now you can be online with your site visitors 24x7, even via your mobile phone. J-LiveSupport use a Jabber IM as your operator software.
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2. ePack LiveSupport module
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The module allows for active addressing of the visitor by the server operator and subsequent communication between them via the chat channel provided that the visitor accepts such discussion invitation. Similarly, the visitor can address the operator provided that the operator is present (Live Support). SimpleTalk works on the basis of Server Application Variables and, therefore, it does not load the database server.
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3. Ox-LiveSupport
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Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen Alert that notifies you of Awaiting, On-hold and Active users; Optional Hold or Awaiting Time - shows users how many users are ahead of them and estimated awaiting time; Push Page Technology; Tech can view/delete report and full users and technician text chat records; Uses HTTP Protocol - supports firewalls; Browser-based Chat - No client software to install and Works with browsers 4.0 and higher.
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4. Ox-LiveSupport
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Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen Alert that notifies you of Awaiting, On-hold and Active users; Optional Hold or Awaiting Time - shows users how many users are ahead of them and estimated awaiting time; Push Page Technology; Tech can view/delete report and full users and technician text chat records; Uses HTTP Protocol - supports firewalls; Browser-based Chat - No client software to install and Works with browsers 4.0 and higher.
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